How to Download E-Ticket of Air India
If you are planning to travel with Air India, one of the most convenient and hassle-free ways to book your flight is by using an e-ticket. An e-ticket is an electronic ticket that you can download, print, or store on your mobile device. It contains all the information you need for your journey, such as your flight number, date, time, seat number, and boarding pass. In this article, we will guide you on how to download e-ticket of Air India from various sources and how to use it at the airport. We will also answer some frequently asked questions about e-ticket of Air India.
how to download e ticket of air india
What is an E-Ticket?
An e-ticket is a digital version of a paper ticket that you can use for travelling by air. It is issued by the airline or travel agent when you book your flight online or offline. It has a unique booking reference number (PNR) that you can use to access your flight details and check-in online. An e-ticket has many benefits over a paper ticket, such as:
It is eco-friendly and saves paper.
It is convenient and easy to carry.
It is secure and reduces the risk of losing or damaging your ticket.
It allows you to check-in online and avoid long queues at the airport.
It enables you to make changes or cancellations online (subject to terms and conditions).
How to Book an E-Ticket with Air India?
You can book an e-ticket with Air India in two ways: online or offline. Here are the steps for both methods:
Online Booking
Visit the official website of Air India (www.airindia.in) or use the mobile app.
Select your origin, destination, date, number of passengers, and travel class.
Choose your preferred flight from the available options.
Enter your personal details, such as name, email, phone number, etc.
Select your payment method and complete the payment process.
You will receive a confirmation email or SMS with your PNR and e-ticket details.
Offline Booking
Contact any Air India office or authorized travel agent near you.
Provide your travel details and preferences.
Pay the fare by cash, card, cheque, or any other accepted mode.
You will receive a confirmation email or SMS with your PNR and e-ticket details.
How to Download an E-Ticket from Air India Website?
You can download your e-ticket from Air India website in two ways: from web check-in or from manage booking. Here are the steps for both methods:
Web Check-In
Visit the web check-in page of Air India (www.airindia.in/web-check-in.htm) or use the mobile app.
Enter your PNR, last name, and captcha code.
Select your flight and seat number.
Confirm your check-in and print or download your boarding pass.
You can also view or download your e-ticket from the same page.
Manage Booking
Visit the manage booking page of Air India (www.airindia.in/manage-booking.htm) or use the mobile app.
Enter your PNR, last name, and captcha code.
Select your flight and click on "View/Print E-Ticket".
You can also make changes or cancellations to your booking from the same page (subject to terms and conditions).
How to Download an E-Ticket from Air India Mobile App?
You can also download your e-ticket from Air India mobile app, which is available for both Android and iOS devices. Here are the steps to follow:
Download and install the Air India mobile app from Google Play Store or Apple App Store.
Open the app and sign in with your email or phone number.
Tap on "My Trips" and select your flight.
Tap on "E-Ticket" and download or share it as per your preference.
You can also check-in online and download your boarding pass from the app.
How to Download an E-Ticket from Email or SMS?
When you book an e-ticket with Air India, you will receive a confirmation email or SMS with your PNR and e-ticket details. You can download your e-ticket from these sources as well. Here are the steps to follow:
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Open the confirmation email from Air India in your inbox.
Click on the link or attachment that contains your e-ticket.
Download or print it as per your preference.
SMS
Open the confirmation SMS from Air India in your phone.
Click on the link that contains your e-ticket.
Download or print it as per your preference.
How to Print an E-Ticket?
If you want to print your e-ticket, you can do so by following these tips and requirements:
Make sure you have a printer connected to your device and loaded with paper and ink.
Open the e-ticket file in PDF format on your device.
Select the print option and adjust the settings as per your preference.
Print the e-ticket on an A4 size paper in portrait mode.
Make sure the barcode and other details are clearly visible on the printout.
How to Use an E-Ticket at the Airport?
To use your e-ticket at the airport, you need to follow these documents and procedures:
Type of TravelDocuments RequiredProcedures Required
Domestic TravelE-Ticket printout or mobile versionValid photo ID proof (such as Aadhaar card, PAN card, passport, driving license, etc.)Boarding pass (if checked-in online)Show your e-ticket and ID proof at the security check.Show your boarding pass (if checked-in online) or get it issued at the counter.Drop your baggage (if any) at the baggage drop counter.Proceed to the boarding gate before the deadline.
International TravelE-Ticket printout or mobile versionValid passport with visa (if required)Boarding pass (if checked-in online)Any other travel documents (such as health certificate, COVID-19 test report, etc.) as per destination country's regulationsShow your e-ticket and passport at the immigration check.Show your boarding pass (if checked-in online) or get it issued at the counter.Drop your baggage (if any) at the baggage drop counter.Proceed to the boarding gate before the deadline.
What to Do If You Lose Your E-Ticket?
If you lose your e-ticket, don't panic. You have several options and solutions to retrieve or reissue your e-ticket. Here are some of them:
Check your email or SMS for the confirmation message from Air India. You can download your e-ticket from the link or attachment provided in the message.
Visit the Air India website or mobile app and go to the web check-in or manage booking page. Enter your PNR and last name and download your e-ticket from there.
Contact the Air India office or travel agent where you booked your flight. Provide your PNR and other details and request them to resend or reprint your e-ticket.
Visit the Air India counter at the airport and show your ID proof and other documents. They will verify your booking and issue you a duplicate e-ticket.
Frequently Asked Questions about E-Ticket of Air India
Here are some of the common questions and answers related to e-ticket of Air India:
Can I change or cancel my e-ticket online?
Yes, you can change or cancel your e-ticket online, subject to the fare rules and availability of seats. You can do so by visiting the manage booking page of Air India website or mobile app and entering your PNR and last name. You will see the options to modify or cancel your booking. You may have to pay some charges or fees depending on the type of ticket and the time of change or cancellation.
How can I get a refund for my e-ticket?
If you cancel your e-ticket, you can get a refund as per the fare rules and conditions. You can request a refund online by visiting the refund page of Air India website (www.airindia.in/refund.htm) and entering your PNR, last name, and email. You can also contact the Air India office or travel agent where you booked your flight and request a refund. The refund amount will be credited to your original mode of payment within 7 to 21 working days.
What is the baggage allowance for e-ticket holders?
The baggage allowance for e-ticket holders is the same as for paper ticket holders. It depends on the route, class, and fare of your flight. You can check the baggage allowance for your flight by visiting the baggage page of Air India website (www.airindia.in/baggage.htm) and entering your PNR or flight details. You can also see the baggage allowance on your e-ticket or confirmation email. If you have excess baggage, you will have to pay extra charges at the airport.
What are the COVID-19 guidelines for international travellers with e-ticket?
If you are travelling internationally with an e-ticket, you need to follow the COVID-19 guidelines issued by Air India and the destination country's authorities. Some of these guidelines are:
You need to fill an online self-declaration form before boarding your flight.
You need to undergo a COVID-19 test before departure and after arrival, as per the destination country's requirements.
You need to carry a negative COVID-19 test report (RT-PCR) with you, if required by the destination country.
You need to follow the quarantine rules and regulations of the destination country.
You need to wear a mask, maintain social distancing, and follow hygiene protocols at the airport and on board.
How can I contact Air India customer service for any queries or issues related to e-ticket?
If you have any queries or issues related to your e-ticket, you can contact Air India customer service through various channels, such as:
Call Center: You can call the toll-free number 1800 180 1407 (from India) or +91 22 25818515 (from abroad) and speak to a customer care executive.
Email: You can send an email to ecommerce@airindia.in or contactus@airindia.in and mention your PNR and query or issue.
Online Feedback: You can fill an online feedback form on Air India website (www.airindia.in/feedback-form.htm) and submit your query or issue.
Social Media: You can also reach out to Air India on their social media platforms, such as Facebook, Twitter, Instagram, etc.
Conclusion
An e-ticket is a convenient and hassle-free way to book and travel with Air India. It saves paper, time, and money. It also allows you to check-in online, make changes or cancellations online, and avoid long queues at the airport. In this article, we have explained how to download e-ticket of Air India from various sources and how to use it at the airport. We have also answered some frequently asked questions about e-ticket of Air India. We hope this article has been helpful and informative for you. If you have any further queries or issues related to your e-ticket, you can contact Air India customer service through the channels mentioned above. We wish you a safe and happy journey with Air India. 44f88ac181
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